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	<title>Comments on: Seat-backs and tray-tables . . .</title>
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	<link>http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/</link>
	<description>A starting point for a discussion on marrying Agile methods and CMMI.</description>
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		<title>By: Hillel</title>
		<link>http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/comment-page-1/#comment-28</link>
		<dc:creator>Hillel</dc:creator>
		<pubDate>Tue, 17 Feb 2009 21:09:44 +0000</pubDate>
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		<description>Yes, a reclined seat could have an effect on what would happen in a hard (or worse) landing.  This would be especially true of seats in higher classes than coach.  In particular this would be true of whoever is sitting behind a reclined seat.  On this I would 100% agree to be a necessary precaution.&lt;br /&gt;&lt;br /&gt;&lt;br/&gt;It would also possibly have a role to play in coach classes where the seats are allowed to recline farther back than the typical seat in a US-based airline.  In fact, my experience has been that Airbus coach seats (especially on European airlines and on overseas flights of US-based carriers) recline much farther than Boeing coach class seats.&lt;br /&gt;&lt;br /&gt;&lt;br/&gt;So your thought could be another valid reason to put the seats forward.  Though, at least in coach class, on Boeing aircraft and/or on US-based based aircraft of any manufacturer, the coach seats don&#039;t go back so far that they would be a hazard in a crash for either the seats&#039; occupants nor the people behind the reclined seats.&lt;br /&gt;&lt;br /&gt;&lt;br/&gt;Personally, in coach, I don&#039;t see that an upright seat provides that much benefit in a crash situation when you are probably hugging your knees.</description>
		<content:encoded><![CDATA[<p>Yes, a reclined seat could have an effect on what would happen in a hard (or worse) landing.  This would be especially true of seats in higher classes than coach.  In particular this would be true of whoever is sitting behind a reclined seat.  On this I would 100% agree to be a necessary precaution.</p>
<p>It would also possibly have a role to play in coach classes where the seats are allowed to recline farther back than the typical seat in a US-based airline.  In fact, my experience has been that Airbus coach seats (especially on European airlines and on overseas flights of US-based carriers) recline much farther than Boeing coach class seats.</p>
<p>So your thought could be another valid reason to put the seats forward.  Though, at least in coach class, on Boeing aircraft and/or on US-based based aircraft of any manufacturer, the coach seats don&#8217;t go back so far that they would be a hazard in a crash for either the seats&#8217; occupants nor the people behind the reclined seats.</p>
<p>Personally, in coach, I don&#8217;t see that an upright seat provides that much benefit in a crash situation when you are probably hugging your knees.</p>
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		<title>By: srehmani</title>
		<link>http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/comment-page-1/#comment-27</link>
		<dc:creator>srehmani</dc:creator>
		<pubDate>Sat, 14 Feb 2009 05:18:53 +0000</pubDate>
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		<description>Just a thought ... &lt;br/&gt;&lt;br/&gt;A non-reclined seat might better position your body for the impact of a landing.</description>
		<content:encoded><![CDATA[<p>Just a thought &#8230; </p>
<p>A non-reclined seat might better position your body for the impact of a landing.</p>
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		<title>By: Hillel</title>
		<link>http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/comment-page-1/#comment-26</link>
		<dc:creator>Hillel</dc:creator>
		<pubDate>Thu, 08 Jan 2009 21:57:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/#comment-26</guid>
		<description>Hi Simon,&lt;br/&gt;&lt;br/&gt;What&#039;s not well explained in the MDD, but is found in some of the details and in the front-matter, (and is also in the SCAMPI Lead Appraiser Body of Knowledge), is the reality that appraising against a model is an exercise in working from an abstraction to concrete and back to abstraction. &lt;br/&gt;&lt;br/&gt;Unfortunately, since this is really hard to do, most people choose to simplify the SCAMPI so that it&#039;s an exercise in pathological box-checking.  Reducing the search for model-based process improvement to nothing more than seeing whether or not &quot;typical work products&quot; found in the examples of CMMI exist, irrespective of whether or not those artifacts actually benefit the projects or demonstrate that they improve the organization.&lt;br/&gt;This dilution of the SCAMPI purpose is a serious sore point for me.  I&#039;m working with the SEI to figure out how to address it.</description>
		<content:encoded><![CDATA[<p>Hi Simon,</p>
<p>What&#8217;s not well explained in the MDD, but is found in some of the details and in the front-matter, (and is also in the SCAMPI Lead Appraiser Body of Knowledge), is the reality that appraising against a model is an exercise in working from an abstraction to concrete and back to abstraction. </p>
<p>Unfortunately, since this is really hard to do, most people choose to simplify the SCAMPI so that it&#8217;s an exercise in pathological box-checking.  Reducing the search for model-based process improvement to nothing more than seeing whether or not &#8220;typical work products&#8221; found in the examples of CMMI exist, irrespective of whether or not those artifacts actually benefit the projects or demonstrate that they improve the organization.<br />This dilution of the SCAMPI purpose is a serious sore point for me.  I&#8217;m working with the SEI to figure out how to address it.</p>
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		<title>By: Simon</title>
		<link>http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/comment-page-1/#comment-25</link>
		<dc:creator>Simon</dc:creator>
		<pubDate>Thu, 08 Jan 2009 17:24:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/#comment-25</guid>
		<description>Hi,&lt;br/&gt;You were right about English not being my native language :-)&lt;br/&gt;&lt;br/&gt;I agree with your argument that Process =/ Procedure, and I think that original post should have read..&quot;the fittest instances of the process (i.e Procedures) survive to be labeled as examples of Bureaucracy, since they do not (and cannot) adapt immediately to late variations in their environment&quot;.&lt;br/&gt;&lt;br/&gt;When you say &quot;Appraisals look at outputs and must make the determination about the outcomes that will result from them&quot;&lt;br/&gt;I am a bit confused, because this part is not explicit in the SCAMPI Method description, or did I miss something ?</description>
		<content:encoded><![CDATA[<p>Hi,<br />You were right about English not being my native language <img src='http://www.agilecmmi.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>I agree with your argument that Process =/ Procedure, and I think that original post should have read..&#8221;the fittest instances of the process (i.e Procedures) survive to be labeled as examples of Bureaucracy, since they do not (and cannot) adapt immediately to late variations in their environment&#8221;.</p>
<p>When you say &#8220;Appraisals look at outputs and must make the determination about the outcomes that will result from them&#8221;<br />I am a bit confused, because this part is not explicit in the SCAMPI Method description, or did I miss something ?</p>
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		<title>By: Hillel</title>
		<link>http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/comment-page-1/#comment-24</link>
		<dc:creator>Hillel</dc:creator>
		<pubDate>Wed, 07 Jan 2009 15:49:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/#comment-24</guid>
		<description>Hi Simon,&lt;br/&gt;&lt;br/&gt;Your use of word combinations indicates that perhaps English is not your native language.&lt;br/&gt;&lt;br/&gt;It seems that we might be separated by some of the nuance in terminology.&lt;br/&gt;&lt;br/&gt;However, we are very close.  So, to make sure we understand each other, I&#039;ll re-phrase your comment in my own words.&lt;br/&gt;&lt;br/&gt;Yes, the engineer might follow a process to create the design.  A viable design that someone can build from is the out&lt;i&gt;come&lt;/i&gt;.  &lt;br/&gt;&lt;br/&gt;The specific format of that design is the &quot;tangible artifact&quot; of that design.  In other words, the out&lt;i&gt;put&lt;/i&gt;.&lt;br/&gt;&lt;br/&gt;The intrinsic characteristics of the design are the out&lt;i&gt;come&lt;/i&gt;.  It would take a trained person to look at the out&lt;i&gt;put&lt;/i&gt; and see the intrinsic out&lt;i&gt;come&lt;/i&gt; within it.  &lt;br/&gt;&lt;br/&gt;Appraisals look at out&lt;i&gt;puts&lt;/i&gt; and must make the determination about the out&lt;i&gt;comes&lt;/i&gt; that will result from them.&lt;br/&gt;&lt;br/&gt;In other words, processes result in outcomes, and many processes are executed via context-specific procedures.  In some cases, the process is sufficient to generate the desired outcome, in many other cases, merely following the process is not enough, and procedures are necessary to reduce variation in the process outcome.&lt;br/&gt;&lt;br/&gt;Also, I forgot to thank you for de-lurking yourself and contributing to the conversation.</description>
		<content:encoded><![CDATA[<p>Hi Simon,</p>
<p>Your use of word combinations indicates that perhaps English is not your native language.</p>
<p>It seems that we might be separated by some of the nuance in terminology.</p>
<p>However, we are very close.  So, to make sure we understand each other, I&#8217;ll re-phrase your comment in my own words.</p>
<p>Yes, the engineer might follow a process to create the design.  A viable design that someone can build from is the out<i>come</i>.  </p>
<p>The specific format of that design is the &#8220;tangible artifact&#8221; of that design.  In other words, the out<i>put</i>.</p>
<p>The intrinsic characteristics of the design are the out<i>come</i>.  It would take a trained person to look at the out<i>put</i> and see the intrinsic out<i>come</i> within it.  </p>
<p>Appraisals look at out<i>puts</i> and must make the determination about the out<i>comes</i> that will result from them.</p>
<p>In other words, processes result in outcomes, and many processes are executed via context-specific procedures.  In some cases, the process is sufficient to generate the desired outcome, in many other cases, merely following the process is not enough, and procedures are necessary to reduce variation in the process outcome.</p>
<p>Also, I forgot to thank you for de-lurking yourself and contributing to the conversation.</p>
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		<title>By: Simon</title>
		<link>http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/comment-page-1/#comment-23</link>
		<dc:creator>Simon</dc:creator>
		<pubDate>Wed, 07 Jan 2009 05:56:31 +0000</pubDate>
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		<description>Taking this forward(in a different direction)... then a design engineer would follow a design process to develop the design (outcome), and follow a design procedure to create a tangible artifact called the Design Document(Output)&lt;br/&gt;&lt;br/&gt;What then are Appraisals supposed to do....?&lt;br/&gt;&lt;br/&gt;Evaluate/appraise processes (which create outcomes - intangible) based on the existence of procedural outputs (tangible)&lt;br/&gt;&lt;br/&gt;Is this appropriate....</description>
		<content:encoded><![CDATA[<p>Taking this forward(in a different direction)&#8230; then a design engineer would follow a design process to develop the design (outcome), and follow a design procedure to create a tangible artifact called the Design Document(Output)</p>
<p>What then are Appraisals supposed to do&#8230;.?</p>
<p>Evaluate/appraise processes (which create outcomes &#8211; intangible) based on the existence of procedural outputs (tangible)</p>
<p>Is this appropriate&#8230;.</p>
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		<title>By: Hillel</title>
		<link>http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/comment-page-1/#comment-22</link>
		<dc:creator>Hillel</dc:creator>
		<pubDate>Wed, 07 Jan 2009 01:29:48 +0000</pubDate>
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		<description>Hi Simon,&lt;br/&gt;&lt;br/&gt;If we slightly enhance your definition of &lt;i&gt;procedure&lt;/i&gt; to say, &lt;i&gt;a procedure is a context-specific instance of how to carry out a process for a very specific output&lt;/i&gt;, then I&#039;d agree.&lt;br /&gt;&lt;br /&gt;&lt;br/&gt;Though, your follow-on comment about processes becoming bureaucracy again superimposes the definition of &lt;i&gt;process&lt;/i&gt; onto &lt;i&gt;procedure&lt;/i&gt;.&lt;br /&gt;&lt;br /&gt;&lt;br/&gt;I am &lt;b&gt;desperately&lt;/b&gt; trying to make process and procedure &lt;i&gt;distinct from one another&lt;/i&gt;.  I am trying, also, to see to it that we use the terms to mean very different things.  Using &quot;process&quot; when we mean &quot;procedure&quot; is a source of continued pain for many organizations.&lt;br /&gt;&lt;br /&gt;&lt;br/&gt;As a reiteration:&lt;br /&gt;&lt;br/&gt;&lt;b&gt;Processes&lt;/b&gt; produce out&lt;i&gt;comes&lt;/i&gt;, and &lt;br /&gt;&lt;br/&gt;&lt;b&gt;Procedures&lt;/b&gt; produce out&lt;i&gt;puts&lt;/i&gt;.&lt;br /&gt;&lt;br /&gt;&lt;br/&gt;There&#039;s a great discussion on this topic going on over at the Agile Project Management Yahoo! Group.&lt;br/&gt;This message is a recent post, from which you can see the discussion: http://finance.groups.yahoo.com/group/agileprojectmanagement/message/10570</description>
		<content:encoded><![CDATA[<p>Hi Simon,</p>
<p>If we slightly enhance your definition of <i>procedure</i> to say, <i>a procedure is a context-specific instance of how to carry out a process for a very specific output</i>, then I&#8217;d agree.</p>
<p>Though, your follow-on comment about processes becoming bureaucracy again superimposes the definition of <i>process</i> onto <i>procedure</i>.</p>
<p>I am <b>desperately</b> trying to make process and procedure <i>distinct from one another</i>.  I am trying, also, to see to it that we use the terms to mean very different things.  Using &#8220;process&#8221; when we mean &#8220;procedure&#8221; is a source of continued pain for many organizations.</p>
<p>As a reiteration:</p>
<p><b>Processes</b> produce out<i>comes</i>, and </p>
<p><b>Procedures</b> produce out<i>puts</i>.</p>
<p>There&#8217;s a great discussion on this topic going on over at the Agile Project Management Yahoo! Group.<br />This message is a recent post, from which you can see the discussion: <a href="http://finance.groups.yahoo.com/group/agileprojectmanagement/message/10570" rel="nofollow">http://finance.groups.yahoo.com/group/agileprojectmanagement/message/10570</a></p>
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		<title>By: Simon</title>
		<link>http://www.agilecmmi.com/index.php/2008/12/seat-backs-and-tray-tables/comment-page-1/#comment-21</link>
		<dc:creator>Simon</dc:creator>
		<pubDate>Tue, 06 Jan 2009 18:46:48 +0000</pubDate>
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		<description>Hi,&lt;br/&gt;I have been a long time anonymous reader of your blog. &lt;br/&gt;I would like to join issue with you now regarding this dichotomy between Process and Procedure (we will leave Policy out for now)&lt;br/&gt;A procedure is one instance of a process, and by the law of natural selection the fittest instances of the process survive to be labeled as examples of Bureaucracy, since they do not (and cannot) adapt immediately to late variations in their environment.&lt;br/&gt;While it will lead to stray instances of frustration, I think it is OK overall</description>
		<content:encoded><![CDATA[<p>Hi,<br />I have been a long time anonymous reader of your blog. <br />I would like to join issue with you now regarding this dichotomy between Process and Procedure (we will leave Policy out for now)<br />A procedure is one instance of a process, and by the law of natural selection the fittest instances of the process survive to be labeled as examples of Bureaucracy, since they do not (and cannot) adapt immediately to late variations in their environment.<br />While it will lead to stray instances of frustration, I think it is OK overall</p>
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